T&C's

PRICES

All prices quoted on our website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. 

DELIVERY

Once payment has been received, your order will be dispatched within 48 hours by our 48 Hour Tracked service. We will contact you by email if there are any changes regarding your delivery. We charge a flat rate fee of £3.95 for destinations within the UK (excluding Channel Islands) for most items. If there are any extra charges for heavier items we will advise you of the additional costs before posting them.

CANCELLATIONS

You may cancel your order (once accepted by us), for any reason, up until the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. 

RETURNS

If you are not completely satisfied with your purchases we will happily exchange or refund any unused items with your receipt within 14 days. Goods must be returned in the same condition they were sold, including all original packaging.  The return of goods is our customer’s responsibility and postage will be refunded at the discretion of BlackFlamingoStore. If for any reason your goods have been damaged in transit, we will either refund your goods or replace the, if the item is in stock, once the original goods have been returned to us.

We cannot accept any items that we feel may have been opened and used after purchase. 

CUSTOMER SERVICES

We aim to provide excellent customer service, because our customers are very important to us. If for any reason you experience a problem with your order, please do not hesitate to contact us by email at sales@blackflamingostore.com and we will do our very best to try and rectify it as soon as possible. 

PAYMENT

We accept all major credit and debit cards plus payment through PayPal. 

PRIVACY POLICY

We respect your privacy so for your own peace of mind we will not pass your personal details on to any third parties and your financial information will be securely destroyed.

COMPANY

BlackFlamingoStore Ltd
21 Brunswick Road
Shoreham by Sea
West Sussex 
BN43 5WA

Company Reg No: 13441398