All prices quoted on our website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. 


Once payment has been received, your order will be dispatched within 48 hours by our 48 Hour Tracked service. We will contact you by email if there are any changes regarding your delivery. We charge a flat rate fee of £3.95 for destinations within the UK (excluding Channel Islands) for most items. If there are any extra charges for heavier items we will advise you of the additional costs before posting them.


You may cancel your order (once accepted by us), for any reason, up until the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. 


If you are not completely satisfied with your purchases we will happily exchange or refund any unused items with your receipt within 14 days. Goods must be returned in the same condition they were sold, including all original packaging.  The return of goods is our customer’s responsibility. If for any reason your goods have been damaged in transit, we will either refund your goods, once the original goods have been returned to us.

We cannot accept any items that we feel may have been opened and used after purchase. 


We aim to provide excellent customer service, because our customers are very important to us. If for any reason you experience a problem with your order, please do not hesitate to contact us by email at sales@blackflamingostore.com and we will do our very best to try and rectify it as soon as possible. 


We accept all major credit and debit cards plus payment through PayPal. 


We respect your privacy so for your own peace of mind we will not pass your personal details on to any third parties and your financial information will be securely destroyed.


BlackFlamingoStore Ltd
21 Brunswick Road
Shoreham by Sea
West Sussex 
BN43 5WA

Company Reg No: 13441398